Privacy
Policy

Privacy Policy
Updated: October 1, 2025

1. Introduction
Welcome to Sorted by Sammy (“we,” “our,” “us”).
Your privacy is important to us, and this Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, book a service, or interact with us online or offline.
We are committed to protecting your privacy and handling your personal information with transparency and care, in compliance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Manitoba regulations.

2. Information We Collect
We may collect the following types of information:

• Personal Information: Name, email address, phone number, address, and any details you provide when booking a service or contacting us.

• Payment Information: Processed securely by third-party payment providers (we do not store credit card details).

• Usage Data: Non-personal information such as browser type, device type, IP address, and how you interact with our website (for analytics and site improvement).
   

3. How We Use Your Information
We collect and use your data to:

• Provide and manage our home organizing services.

• Communicate with you about appointments, inquiries, and updates.

• Process payments securely.

• Improve our website, services, and customer experience.

• Comply with any legal obligations.

We do not sell or rent your personal information to third parties.

4. Sharing of Information
We may share information only when necessary:

• With trusted service providers (such as payment processors or booking platforms) who help us operate our business.

• When required by law, regulation, or legal process.

All third-party partners are required to protect your information and use it only for the purpose for which it was shared.

5. Data Retention and Security
We retain personal information only for as long as necessary to fulfill the purposes outlined above.
We take reasonable precautions—technical, physical, and administrative—to protect your data from unauthorized access, loss, misuse, or alteration.

6. Your Rights
Under Canadian privacy law, you have the right to:

• Request access to the personal information we hold about you.

• Ask for corrections or updates to your data.

• Withdraw consent for certain uses of your data (subject to legal or contractual restrictions).

To exercise these rights, contact us at: hello@sortedbysammy.ca 

7. Cookies and Tracking
Our website may use cookies and similar technologies to enhance browsing, analyze performance, and improve functionality. You can adjust your browser settings to refuse cookies, though some parts of the site may not function properly.

8. Children’s Privacy
Our services are not directed at children under the age of 18. We do not knowingly collect personal information from minors.

9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The latest version will always be posted here with an updated “Last Updated” date.

10. Contact Us
If you have questions or concerns about this Privacy Policy, please reach out to us at: hello@sortedbysammy.ca