Effective date: October 29, 2026

These terms explain how Sorted by Sammy’s organizing and project support services work. Please review them before booking. Any project-specific arrangements will be confirmed with you separately in writing.

1. Services

Sorted by Sammy provides professional home and business organizing, decluttering, system setup and practical project support.

Services may include space planning, product research, shopping, furniture assembly and other tasks agreed upon for your project. We’ll discuss the scope of work and any additional arrangements before proceeding.

House cleaning, hoarding support and specialized cleanup fall outside my services.

2. Bookings and additional services

Session length, service scope and applicable charges will be confirmed before booking.

Product research, shopping, materials and travel may involve additional charges. These will be discussed and agreed upon before they are incurred.

3. Estimates and changes to scope

Estimates are based on the information available and are not fixed-price quotes unless expressly identified as such in writing.

For hourly work, final charges reflect the actual time worked and approved expenses. If additional time or a change in scope is needed, we’ll discuss and agree on the arrangements before proceeding.

4. Purchases and belongings

Purchases made on your behalf require your approval beforehand, either for specific items or within an agreed spending limit. Products and materials purchased or supplied will be itemized on your invoice.

You remain in control of decisions about your belongings. Items will not be donated, discarded, sold or removed without your approval or clear instructions.

Please identify anything fragile, valuable, confidential or requiring special handling before work begins.

5. Payment

I accept cash or e-transfer to hello@sortedbysammy.ca.

For individual projects, payment is due on the day the work is completed. Clients with regular bookings receive a weekly invoice itemizing hours worked and products purchased or supplied, with payment due as stated on the invoice.

Any different payment arrangements will be confirmed in writing.

6. Cancellations and rescheduling

Please provide at least 24 hours’ notice to cancel or reschedule. Your session is time reserved specifically for you, and last-minute cancellations leave little opportunity to offer it to another client.

I understand that illness, childcare changes and unsafe roads happen. If something unexpected comes up, please let me know as soon as possible.

Repeated last-minute cancellations or missed appointments may affect future bookings.

If I need to reschedule, I’ll contact you as soon as possible to arrange another suitable time.

7. Access and working conditions

Please ensure I can access the agreed work areas and let me know about any site requirements or hazards before the session. Pets should be kept safely away from work areas where necessary.

I welcome projects in shops, warehouses and fabrication spaces where routine dirt and dust are expected. I follow site safety procedures and use appropriate personal protective equipment.

Conditions involving rodent droppings, pest infestations, pet waste, mould, asbestos or accumulated garbage must be addressed by an appropriate professional before organizing work can begin.

Work may be paused or rescheduled if conditions are unsafe or fall outside the agreed scope.

Everyday mess and clutter are welcome. There is no need to tidy before I arrive.

8. Regular support and special projects

Weekly or monthly retainer arrangements and special projects may have separate written terms covering the schedule, scope, rates, payment and cancellation arrangements.

Any differences from these general terms will be clearly agreed upon before the arrangement begins.

9. Care, privacy and project images

I take reasonable care when working in your space and handling your belongings. Please report any concern about the work or possible damage promptly so it can be reviewed and addressed.

Personal information is handled as described in the Privacy Policy. Permission to take or publish project photos and videos is requested separately; booking a service does not itself provide that permission.

Nothing in these terms excludes rights or remedies available to you under applicable law.

10. Website content and updates

Website text, images and branding owned by Sorted by Sammy may not be reproduced or used commercially without permission. Other content remains the property of its respective owners.

These terms may be updated for future bookings. Changes will not alter an existing agreement unless we both agree or applicable law requires otherwise.

Contact

Sammy Lucko
Sorted by Sammy
hello@sortedbysammy.ca
204-900-5744